Privacy Policy

Last Updated: 1 April 2026

1. Introduction
At The Mountain Homes – Dharamshala (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, Instagram, WhatsApp, or any other communication channel.

2. Information We Collect
When you enquire or book a stay with us, we may collect:

• Name

• Contact details (phone number, email)

• Travel details (dates, number of guests, preferences)

• Any additional information you choose to share

We only collect information that is necessary to assist you with your stay.

3. How We Use Your Information
Your information is used to:

• Suggest suitable stays based on your requirements

• Coordinate bookings with property owners

• Communicate with you regarding availability and confirmations

• Improve our services and guest experience

We do not use your information for unrelated marketing or unsolicited promotions.

4. Sharing of Information
We may share limited necessary information with:

• Property owners or managers (for booking coordination)

• Service providers directly related to your stay

We do not sell, rent, or trade your personal information to third parties.

5. Data Protection
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, while we strive to protect your data, no method of transmission over the internet is completely secure.

6. Communication
By contacting us, you agree to receive communication from us via:

• Phone

• WhatsApp

• Email

These communications will be limited to your enquiry, booking, or relevant updates.

7. Third-Party Platforms
Our services may involve third-party platforms such as:

• Instagram

• WhatsApp

Your interactions on these platforms are also subject to their respective privacy policies.

8. Your Consent
By using our services or sharing your information with us, you consent to the collection and use of your information as outlined in this policy.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.

10. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, you can contact us at:
The Mountain Homes – Dharamshala
📩 reachus@thecreativepod.in
📞 +91 905 201 2300